Hi,if you drive / ride, please take note that Cash Cards do expire! In fact, the newer cards have the expiry date at the back of the card. Do remember.
How do you know that it has expired?
When it keeps beeping in the IU, and the IU displays ERR
Did you know you can also view your historical cashcard transactions online?
https://cashcardservices.nets.com.sg/CIPS/bin/consumer/faq
| What is a NETS CashCard? | ||
The NETS CashCard is a stored value card that can be used at most retail stores, car park payment machines, vending machines, pay phones and other places. At any one time, the card can only top up to a maximum of $500 in store value. | ||
| For how long can I use my NETS CashCard? | ||
All NETS CashCard will expire 5 years from the date of issue After expiration, you have up to 2 years' to draw down the remaining value in the card. To check your card's expiry date, you can go to our homepage, click on "Check NETS CashCard expiry online" and key in your NETS CashCard 16-digit number. Check online here: http://www.nets.com.sg/consumers/cashcard_expiry.asp | ||
Hope this info helps. And if you do get photographed at the Gantry, inform LTA immediately if you can confirm that your cashcard expired.Else, if you are wondering if your cashcard is faulty, go to one of these locations:
http://motoring.asiaone.com/Motoring/News/Story/A1Story20080523-66561.html
A list of authorised LTA vehicle inspection centres can be found at www.onemotoring.com.sg. Motorists wanting cash refunds from the CashCards will still need to get them at the banks.
LIST OF INSPECTION CENTRES
JIC Inspection Services Pte Ltd
(Jurong)
53 Pioneer Road
Singapore 628505
Tel: 6863 9639
JIC Inspection Services Pte Ltd
(Ang Mo Kio)
21 Ang Mo Kio
Singapore 569118
Tel : 6484 7370
STA Inspection Pte Ltd
(Sin Ming)
302 Sin Ming Road
Singapore 575627
Tel : 6452 1398
STA Inspection Pte Ltd
(Ayer Rajah)
2E Ayer Rajah Crescent
Singapore 139958
Tel : 6476 0988
VICOM Inspection Centre Pte Ltd
(Bukit Batok)
511 Bukit Batok Street 23
Singapore 659454
Tel : 6458 4555
VICOM Inspection Centre Pte Ltd
(Changi)
20 Changi North Crescent
Singapore 499613
Tel : 6458 4555
VICOM Inspection Centre Pte Ltd
(Kaki Bukit)
23 Kaki Bukit Avenue 4
Singapore 415933
Tel : 6458 4555
VICOM Inspection Centre Pte Ltd
(Yishun)
501 Yishun Industrial Pk A
Singapore 768732
Tel : 6458 4555
VICOM Inspection Centre Pte Ltd (Sin Ming)
385 Sin Ming Drive
Singapore 575718
Tel: 6458 4555
5 comments:
I posted this message sometime ago regarding the failure of my IU to read my cashcard and caused me to get a fine from LTA. Thought it might be useful here too.
Hi, I know I am late in this message. However, I encountered this recently when my old cashcard expired and I start on a new one which is blue in color. I was of course caught for not havig a cashcard under one of those times I drove under a active ERP gantry. I wrote to LTA and they immediately waived it after I provided them the cashcard serial number. They obviously know a range fo cashcards that has this problem.
Being an engineer, I investigated. I tried the card on 4 different cars (one being only 6 months old) and at least 5 car park's card readers and at least 5 different ATMs.
The card worked everytime at the car park readers and ATMs. It is intermittent in the car's IUs. The shocking thing is that the IU failed to give a 'ERR' alert when it cannot read the card (like when you insert it the wrong way). I suspect when you first insert, the card must detect for existence of a smartchip and then it assumes it can read. This is a flaw in the IU design and requires a change in its firmware. the 6mth old car also had the same problem which means LTA has not fixed this problem even with the new cars after this thing has been around for 1~2 years!
Anyway, I studied the card and found out that the card is thinner and the material is softer than the previous cards. There is distinct deformation at the edge (near the smartchip) due to the alignment features in the IU. I believe the thinner card plus the deformation resulted in the IU pins not having proper contact to the smartchip.
I proceeded to add scotchtape to the edge and also behind the smartchip (2 layers) to increase the thickness and also stiffness at the alignment feature area. I was able to rework my cashcard and now it works everytime in my IU.
No more worries. Try it.
My thoughts on this issue is that the IU needs to be recalled and have a software downloaded to flag error when it canot read. The alignment features are also flawed and needs redesign.
The cashcard is not without fault. It must be out of spec in stiffness or thickness or at low end of spec - then spec sucks. However, the smartchip works everytime.
LTA predictably blames the cashcard because if they admit their lousy design, they will have to do a recall and may cost at least $20 per car to modify and can cost $10m. Its so much simplier to blame the cashcard and ask for free exchange which results in much lower cost to NETS/LTA and furthermore there is extra revenue from unaware drivers.
I hope this is useful.
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